30ok Privacy Policy

This Privacy Policy ("Policy") applies to the 30ok platform. When you use our website 30ok.cam, create an account, or use our services, your information is collected and used under this Policy. Please read this document carefully so you understand how we handle your personal information and what rights you have.

30ok believes that every user's privacy is a fundamental right. We never sell or transfer your information to third parties without your permission. This Policy describes in detail how we collect, store, use, and protect your data.

We collect various types of information for account registration and service delivery on 30ok. The main purpose of this collection is to provide you with a safe, thoughtful, and personalised experience.

1.1 Identity Information

At the time of account registration we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address
• Mobile number
• National ID card or passport details (when identity verification is required)

1.2 Financial Information

To complete deposit and withdrawal transactions we collect:

• bKash, Nagad, or Rocket account number
• Transaction history and amounts
• Payment method details

1.3 Technical Information

Information collected automatically while using our platform:

• IP address and device type
• Browser information and operating system
• Login time and session data
• Information collected through cookies and similar tracking technologies
• Gaming history and preferences

Collected information is used only for specific and legitimate purposes. Under no circumstances does 30ok use your information for irrelevant or unauthorised reasons.

2.1 Service Delivery and Improvement

• Account creation, management, and verification
• Processing deposit and withdrawal transactions
• Providing bonuses and promotional offers
• Ensuring customer service and support
• Improving platform functionality

2.2 Security and Fraud Prevention

• Detecting unauthorised access and fraud
• Age verification (for those aged 21 or above only)
• Compliance with anti-money laundering (AML) regulations
• Preventing the creation of multiple accounts

2.3 Communication and Notifications

• Sending important updates and account-related notifications
• Promotional messages (subject to your consent)
• Information and support related to responsible gaming

30ok follows the most advanced industry-standard technology and practices to protect your personal information. Our security systems are designed to prevent unauthorised access, data theft, or misuse.

3.1 Technical Protection

• SSL Encryption: All data exchanged on our website is secured with 256-bit SSL encryption.
• Secure Servers: Your information is stored in secure data centres with both physical and digital protection in place.
• Firewall and Intrusion Detection: Advanced firewalls and continuous monitoring systems remain active.
• Two-Factor Authentication: The option to add an extra layer of security when accessing your account.

3.2 Organisational Protection

• Only authorised staff have access to specific data.
• Regular security audits and tests are conducted.
• Staff receive training on data protection.
• A rapid response plan is in place in the event of a data breach.

30ok never sells, rents, or transfers your information to third parties for commercial purposes. However, limited sharing may occur in specific circumstances:

4.1 Service Provider Partners

To operate our services we work with trusted technology and payment service providers. Only the information necessary is shared with these partners, and they operate under a strict confidentiality agreement.

4.2 Legal Obligations

Information may be shared with relevant authorities in the following circumstances:

• To comply with a court order or legal requirement
• To comply with anti-money laundering (AML) regulations
• To assist with fraud investigations
• To ensure the lawful operation of our platform

4.3 Business Transfers

If there is ever a change in our business structure, you will be notified in advance about any transfer of information and your rights will be preserved.

The 30ok website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your website experience.

5.1 Types of Cookies

• Essential Cookies: Required for the basic functionality and security of the website. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: For monitoring and improving the use of our website.

5.2 Cookie Controls

You can control or delete cookies through your browser settings. Please note that disabling cookies may limit some functionality of the website.

We retain your personal information only for as long as it is needed to provide services or to meet legal obligations.

• Account Information: While the account is active and for a specified legal period after it is closed.
• Financial Transaction Records: For the period required under anti-money laundering regulations.
• Technical Logs: For a limited period necessary to ensure security.
• Marketing Communication Data: Until you request to unsubscribe.

After the specified period, data is securely deleted or anonymised in a way that it can no longer be linked to any individual.

As a user of 30ok, you have the following rights over your own information:

7.1 Right to Access

You can contact us to find out what information we hold about you. A response is generally provided within one week.

7.2 Right to Correction

If any of your information is incorrect, you can request a correction. This can be done through your account settings or via customer service.

7.3 Right to Deletion

In certain circumstances you can request that your information be deleted. However, we may be required to retain information that falls under a legal obligation.

7.4 Right to Opt Out of Marketing

Contact us at any time to stop receiving promotional messages. Notifications related to essential services cannot be stopped.

7.5 Right to Lodge a Complaint

If you believe your privacy has been violated, contact us directly. We are committed to resolving issues as quickly as possible.

30ok provides services only to those aged 21 or above. We do not knowingly collect any information from minors, and we do not allow them to create an account on our platform.

An age verification process is carried out at registration. If an account is found to belong to a minor, it will be closed immediately and any collected information will be deleted.

Our servers may operate in various locations. Even if your information is transferred to another country, this Privacy Policy and the applicable data protection standards will remain in effect everywhere.

For international data transfers we ensure that adequate data protection measures are in place in the destination country or with the partner organisation. Your information is protected through contractual obligations.

30ok reserves the right to change or update this Privacy Policy from time to time. For significant changes we will notify you in the following ways:

• Displaying a notice on the website homepage
• Sending a notification to your registered email
• Displaying a summary of updates at login

The "Last Updated" date shown at the top of this page will always be kept current. Continued use of our services after a change is made will be considered as your acceptance of the new policy.

30ok places the highest importance on responsible gaming. We monitor your gaming behaviour — while fully respecting this Privacy Policy — so that we can identify early signs of problematic gaming and provide timely support.

Your request for self-exclusion or deposit limit setting is handled with complete confidentiality. This information is stored for your protection and is not shared with third parties.

To learn more about responsible gaming, visit our Responsible Gaming page.